It is ironic that just when I write a post about Blizzard supporting their games that they come out and say they won't be supporting Diablo 3 for the PS3 and Xbox 360 with patches. This means that features like seasons and their associated items, greater rifts and probably skills and items balances might not come to these older consoles, even though I'd guess that more people will be playing on these than the new consoles
I understand it when they say that it takes more to code for older consoles, especially the PS3 which uses a totally different architecture. That, and the fact that patching on consoles is pretty costly and time consuming thanks to having go through a testing process set by Sony and Microsoft, means that it really isn't worth the effort for a game that will not continue to make money, unlike an MMO with sub fees.
Granted, Blizzard is primarily a PC developer, but this is still a slap in the face for console gamers itching to support a game company whose games they rarely get a chance to enjoy and a taint in Blizzard's stellar record of game support. If Blizzard would support Diablo 3, even if it's just for another year or 2, it would be likely that these gamers will still buy the new version when they eventually move on to the new consoles and they would made a bunch of new fans.
Gamers should be treated equally, whether console or PC gamers, and all developers should give their customers value for their purchase. I hope Blizzard can rethink their choice, even if the patches can only be deployed later than the other systems, building up brand loyalty, especially on a platform that's relatively new to their products, is a plus for them.
Thoughts and discussion about the gaming industry, practices and issues developing, selling, and support for games. Follow this blog on twitter @gamawareness.
Sunday, August 31, 2014
Wednesday, August 27, 2014
Gamers Pre-order Win
Well, there you go. Someone has come out to say that pre-orders are dropping. With the large numbers of crap games coming out and the anti consumer pre-order bonuses, it's no wonder that even the fan-boy-iest of fan boys have started to rethink pre-ordering.
Something that has been happening more and more is that developers are removing parts of the game and using them as pre-order incentives. Alien: Isolation is one example where they are clearly working on the dlc before the game is out but those who don't pre-order will be paying full price for part of the game.
Pre-orders have their place like for limited stocks of collector's editions or niche games which retailers do not want to stock up too many copies of. But if you continue to exploit people like these, especially when the games are sold digitally, you're going to lose your customers.
I am still not buying games with pre-order bonuses where you get an incomplete game if you don't. Sorry, but I'm not going to pay full price for part of the game. I may get it when the price drops out when a game of the year edition with all the dlcs is released. Or I may just play the newest game that is released then and skip yours altogether.
Something that has been happening more and more is that developers are removing parts of the game and using them as pre-order incentives. Alien: Isolation is one example where they are clearly working on the dlc before the game is out but those who don't pre-order will be paying full price for part of the game.
Pre-orders have their place like for limited stocks of collector's editions or niche games which retailers do not want to stock up too many copies of. But if you continue to exploit people like these, especially when the games are sold digitally, you're going to lose your customers.
I am still not buying games with pre-order bonuses where you get an incomplete game if you don't. Sorry, but I'm not going to pay full price for part of the game. I may get it when the price drops out when a game of the year edition with all the dlcs is released. Or I may just play the newest game that is released then and skip yours altogether.
Saturday, August 16, 2014
How to Win Fans and Influence Gamers
Which games get an established fan base? Recently I delved into the iTunes podcast section and for the first time, discovered the magic of podcasts outside of YouTube. Owning an iPod Classic means downloading and listening to podcasts on the go through iTunes is the most convenient option. iTunes updates and downloads the latest podcasts immediately, and it automatically deletes those you've listened to and transfers the new ones to your iPod when you connect it to the computer.
There are podcasts from popular gaming sites like IGN and YouTube networks like Polaris, but what is more surprising are those dedicated to a single game. One particular company with many podcasts dedicated to its games is Blizzard. While it might not be surprising to find podcasts for popular e-Sports titles like StarCraft 2 and even Hearthstone that's been slowly gaining popularity, you can even find some dedicated to World of Warcraft, Diablo 3 and the still in alpha Heroes of the Storm.
Why does Blizzard attract fans so much so that they not only get fan sites but even talk shows dedicated to their games? Is it because their games are of really good quality? There have been no lack of high quality games throughout the years, but what sets Blizzard apart is their commitment to quality and their support for their games. Diablo 2 still games updated when bugs are found and even now, ladder seasons still go on. Outside of free-to-play and subscription based games, it is hard to find games supported to this level. Most publishers shut down servers to their games after a few years but to this day, you can still play Diablo 1 over Battle.net. The StarCraft and Warcraft RTSes also have an amazing map editor that enthusiasts can make mods out of, and it is from these editors that we've first seen DotA and tower defense games. Diablo 2 also allowed modding, but it is sad that more recent Blizzard games no longer allow modding outside of built in editors. And of course, the competitive games continue to receive balance changes and bug fixes.
Publishers think that DLC will prevent gamers from reselling their games, but a good quality game with long term support should be able to achieve that. It's too bad though, that such support actually costs money in salary for the support staff and does not earn them any money and therefore many publishers do not see the need for it. Modding options is another possibility, especially for single player games, but that's also only limited to PC games.
Hopefully we'll see more devs willing to support their games and not come out and say they will no longer patch their games in favor of developing more DLC (and who's dumb enough to buy DLC for a broken game) and sequels. They should be prouder of their work and in this age of the internet, there is no excuse for broken games. And perhaps EA, if you take better care of your games and customers, people won't complain when you put in micro transactions and always online DRM like Diablo 3 and Capcom, when you re-release a new Street Fighter 4 without DLC upgrade option like Diablo 3 Ultimate Evil Edition on the consoles.
There are podcasts from popular gaming sites like IGN and YouTube networks like Polaris, but what is more surprising are those dedicated to a single game. One particular company with many podcasts dedicated to its games is Blizzard. While it might not be surprising to find podcasts for popular e-Sports titles like StarCraft 2 and even Hearthstone that's been slowly gaining popularity, you can even find some dedicated to World of Warcraft, Diablo 3 and the still in alpha Heroes of the Storm.
Why does Blizzard attract fans so much so that they not only get fan sites but even talk shows dedicated to their games? Is it because their games are of really good quality? There have been no lack of high quality games throughout the years, but what sets Blizzard apart is their commitment to quality and their support for their games. Diablo 2 still games updated when bugs are found and even now, ladder seasons still go on. Outside of free-to-play and subscription based games, it is hard to find games supported to this level. Most publishers shut down servers to their games after a few years but to this day, you can still play Diablo 1 over Battle.net. The StarCraft and Warcraft RTSes also have an amazing map editor that enthusiasts can make mods out of, and it is from these editors that we've first seen DotA and tower defense games. Diablo 2 also allowed modding, but it is sad that more recent Blizzard games no longer allow modding outside of built in editors. And of course, the competitive games continue to receive balance changes and bug fixes.
Publishers think that DLC will prevent gamers from reselling their games, but a good quality game with long term support should be able to achieve that. It's too bad though, that such support actually costs money in salary for the support staff and does not earn them any money and therefore many publishers do not see the need for it. Modding options is another possibility, especially for single player games, but that's also only limited to PC games.
Hopefully we'll see more devs willing to support their games and not come out and say they will no longer patch their games in favor of developing more DLC (and who's dumb enough to buy DLC for a broken game) and sequels. They should be prouder of their work and in this age of the internet, there is no excuse for broken games. And perhaps EA, if you take better care of your games and customers, people won't complain when you put in micro transactions and always online DRM like Diablo 3 and Capcom, when you re-release a new Street Fighter 4 without DLC upgrade option like Diablo 3 Ultimate Evil Edition on the consoles.
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