Well, there you go. Someone has come out to say that pre-orders are dropping. With the large numbers of crap games coming out and the anti consumer pre-order bonuses, it's no wonder that even the fan-boy-iest of fan boys have started to rethink pre-ordering.
Something that has been happening more and more is that developers are removing parts of the game and using them as pre-order incentives. Alien: Isolation is one example where they are clearly working on the dlc before the game is out but those who don't pre-order will be paying full price for part of the game.
Pre-orders have their place like for limited stocks of collector's editions or niche games which retailers do not want to stock up too many copies of. But if you continue to exploit people like these, especially when the games are sold digitally, you're going to lose your customers.
I am still not buying games with pre-order bonuses where you get an incomplete game if you don't. Sorry, but I'm not going to pay full price for part of the game. I may get it when the price drops out when a game of the year edition with all the dlcs is released. Or I may just play the newest game that is released then and skip yours altogether.
Thoughts and discussion about the gaming industry, practices and issues developing, selling, and support for games. Follow this blog on twitter @gamawareness.
Showing posts with label anti-consumer. Show all posts
Showing posts with label anti-consumer. Show all posts
Wednesday, August 27, 2014
Friday, April 4, 2014
Why Can't I Buy the Game I Want to Play?
I spoke up a lot on this blog with regards to why I don't want to support certain games. It could be a certain form of DRM, or some monetization issue, or a piece of pre-order bonus. Why is this an issue to us gamers? Shouldn't we be thankful to the developers for making such great games for us? Shouldn't we cut them some slack and give them the money they deserve?
Actually, it is understandable when companies choose to use DRM like always-online requirements to fight piracy. Piracy is a problem, and it does eat into sales, and in truth, having a game connect to a server and having parts of the game run server side is a very powerful form of DRM that can be almost impossible to crack, unless the pirates manage to duplicate the server's role somehow. Whether or not having DRM will get people, who would otherwise download the game to actually pay for the game is another matter (there's no reason to believe they would still want the game if it's not free), but we can understand where game developers are coming from. The problem with always-online is obvious, server issues, internet provider issues, companies closing down, or shutting down servers; the fact is, technology is just not good enough yet, whether it's the game company or internet providers. And in many countries, internet is limited by data caps, and subscription is not cheap. Perhaps one day, when speeds can finally be fast and internet, reliable, and accessible anywhere and anytime without latency issues and wiring requirement, perhaps then, can we accept always-online. Now, however, it is just not acceptable, though we tend to be more forgiving if it's free-to-play.
Other issues like pre-order bonus and DLCs are just there to encourage sales, which technically isn't wrong. But it opens up abuse. Pre-order bonuses are content created before the game is released, meaning potentially, it could be something originally in the game, something purposely removed from the game just before release to, 1) encourage people to buy before reviews are out, i.e. trick people into buying a bad game, and 2) get people who didn't order the game to fork out more money for content that should be in there originally, effectively increase the price of the game by $5 to $15. Not a bad deal for the company at all.
These are things gamers don't want, and yet, we still buy games that have all these issues. The message we are sending to companies is that we don't mind their exploitation, as long as we get good games. They can inconvenience us however they want with DRM; they can sell us five minutes of content at a time for $15 dollars each; they can make crappy games full of bugs, log in issues and with server issues and we'll pay for them without waiting for reviews. They can do all these, and we won't mind. If we keep sending out these signals, companies will keep testing the waters, keep exploiting us more and more, trying to see how far they can go before we react, and they will do it with games that people really want to play.
I'm not sure if it's worth fighting anymore. Perhaps gamers don't really care, and people who are complaining are just the vocal minority. Or people are really just stupid fan boys, complaining about every little misstep EA makes but worshipping at the feet of Blizzard that does no wrong. You know, both Sim City and Diablo 3 use server processing always-online DRM but only one of the companies finally made their game playable offline.
Actually, it is understandable when companies choose to use DRM like always-online requirements to fight piracy. Piracy is a problem, and it does eat into sales, and in truth, having a game connect to a server and having parts of the game run server side is a very powerful form of DRM that can be almost impossible to crack, unless the pirates manage to duplicate the server's role somehow. Whether or not having DRM will get people, who would otherwise download the game to actually pay for the game is another matter (there's no reason to believe they would still want the game if it's not free), but we can understand where game developers are coming from. The problem with always-online is obvious, server issues, internet provider issues, companies closing down, or shutting down servers; the fact is, technology is just not good enough yet, whether it's the game company or internet providers. And in many countries, internet is limited by data caps, and subscription is not cheap. Perhaps one day, when speeds can finally be fast and internet, reliable, and accessible anywhere and anytime without latency issues and wiring requirement, perhaps then, can we accept always-online. Now, however, it is just not acceptable, though we tend to be more forgiving if it's free-to-play.
Other issues like pre-order bonus and DLCs are just there to encourage sales, which technically isn't wrong. But it opens up abuse. Pre-order bonuses are content created before the game is released, meaning potentially, it could be something originally in the game, something purposely removed from the game just before release to, 1) encourage people to buy before reviews are out, i.e. trick people into buying a bad game, and 2) get people who didn't order the game to fork out more money for content that should be in there originally, effectively increase the price of the game by $5 to $15. Not a bad deal for the company at all.
These are things gamers don't want, and yet, we still buy games that have all these issues. The message we are sending to companies is that we don't mind their exploitation, as long as we get good games. They can inconvenience us however they want with DRM; they can sell us five minutes of content at a time for $15 dollars each; they can make crappy games full of bugs, log in issues and with server issues and we'll pay for them without waiting for reviews. They can do all these, and we won't mind. If we keep sending out these signals, companies will keep testing the waters, keep exploiting us more and more, trying to see how far they can go before we react, and they will do it with games that people really want to play.
I'm not sure if it's worth fighting anymore. Perhaps gamers don't really care, and people who are complaining are just the vocal minority. Or people are really just stupid fan boys, complaining about every little misstep EA makes but worshipping at the feet of Blizzard that does no wrong. You know, both Sim City and Diablo 3 use server processing always-online DRM but only one of the companies finally made their game playable offline.
Labels:
anti-consumer,
Blizzard,
boycott,
business practices,
diablo 3,
drm,
EA,
lying,
monetization,
pre-order bonuses,
pre-purchase bonuses,
SimCity,
voting with our wallets
Tuesday, March 25, 2014
Blizzard's Shift into Anti-Consumer Policies
Reaper of Souls has pre-order bonuses. And always-online DRM. And it almost has micro-transactions and pay-to-win elements. Almost.
How long will it be before we get into expensive, overpriced DLCs? And in-game content purposely removed from the finished product as pre-order bonuses or DLC? Or pay-to-enter betas?
I ranted about pre-order bonuses before. They encourage people to buy games before knowing if it will be any good. Granted, Blizzard is only giving out cosmetic items as pre-order incentives, but with regards to the Demon Hunter, not enough is known about Heroes of the Storm so it leaves to be seen if it will be an issue.
I guess I'm just sore because I've made it a point not to pre-order, and to not buy anything that has always-online at full price, and because I'm a collector, since I won't be getting the full package when I don't pre-order, it means I won't buy it in future even if there is a sale. (Yes, there are sales on the Blizzard store - Christmas and Black Friday.) AND because it crosses over to other Blizzard games, and I won't be able to complete my 'collection', I'll be giving up on collector's editions, digital deluxe editions or what not. Yes, I know I'm dumb for collecting games, but thanks to Blizzard, I won't have any IP that I'm devoted to anymore, so I can save my money.
The Aliens: Colonial Marines incident should have been a wake up call against pre-ordering games, and really, since it's on the online store, there is no need for Blizzard to get the numbers so they can stock up on copies. What reason is there but to bait people into making rash purchases? What annoys me is that because it is Blizzard, they can get away with absolute anything. If it were EA, the internet would have exploded in a rage equivalent to the detonation of a million nuclear warheads.
Edit: My bad. Turns out Blizzard actually announced that the 'pre-order loot' will be available till 31st March, i.e. after the launch so people can actually wait for reviews before purchasing, instead of buying blind. But then again, people thought Diablo 3 was good for the first few hours...
How long will it be before we get into expensive, overpriced DLCs? And in-game content purposely removed from the finished product as pre-order bonuses or DLC? Or pay-to-enter betas?
I ranted about pre-order bonuses before. They encourage people to buy games before knowing if it will be any good. Granted, Blizzard is only giving out cosmetic items as pre-order incentives, but with regards to the Demon Hunter, not enough is known about Heroes of the Storm so it leaves to be seen if it will be an issue.
I guess I'm just sore because I've made it a point not to pre-order, and to not buy anything that has always-online at full price, and because I'm a collector, since I won't be getting the full package when I don't pre-order, it means I won't buy it in future even if there is a sale. (Yes, there are sales on the Blizzard store - Christmas and Black Friday.) AND because it crosses over to other Blizzard games, and I won't be able to complete my 'collection', I'll be giving up on collector's editions, digital deluxe editions or what not. Yes, I know I'm dumb for collecting games, but thanks to Blizzard, I won't have any IP that I'm devoted to anymore, so I can save my money.
The Aliens: Colonial Marines incident should have been a wake up call against pre-ordering games, and really, since it's on the online store, there is no need for Blizzard to get the numbers so they can stock up on copies. What reason is there but to bait people into making rash purchases? What annoys me is that because it is Blizzard, they can get away with absolute anything. If it were EA, the internet would have exploded in a rage equivalent to the detonation of a million nuclear warheads.
Edit: My bad. Turns out Blizzard actually announced that the 'pre-order loot' will be available till 31st March, i.e. after the launch so people can actually wait for reviews before purchasing, instead of buying blind. But then again, people thought Diablo 3 was good for the first few hours...
Subscribe to:
Posts (Atom)